Professional Services
Workforce Management Australia supports all our software and associated peripherals with best practices and proven processes for training and support. Our professional services team are responsible for implementations and client support and they will take you through the complete process from setup of the system, to training, bench testing and the live run. After the live run we will be there for you and into the future when you required us.
Implementation
Workforce Management Australia has years of experience implementing our systems. Our success is your success and our experience with a range of company sizes and industries types, will allow us to maximize the best solution that benefits you. Workforce Management Australia provides a project manager and implementation team for each implementation. With our consulting, training, and IT support you are looked after from the first project meeting right through until you go live with the system. They will then hand you over to our friendly National Support Desk and a relationship manage to continue a smooth operation into the future.
System training & courses
Training
To optimise the use of any system, training is essential. During the implementation of your system we will train the appropriate staff and provide them with the tools and expertise that they need to get their job done.
Experienced,competent staff are important to every business. If you lose staff with experience in our products we can provide training courses direct to your office and your staff will be up to speed quickly. Whether you need to extend a current users knowledge or to train a new user, contact us and we will provide the required training.
Clock Service and Repair
For those clients who have a maintenance agreement then generally the service and maintenance of your clocks are included in your agreement. Contact our support staff at the national help desk to organise repairs, replacements or check on the clock status.
